Shipping policy

 

Shipping Policy

 

Shipping & Delivery

Thank you for choosing PawsPrank.com. We are committed to providing safe and reliable shipping. All orders are processed and shipped after payment confirmation. As our products are custom-made, processing and production may take longer, so please review the estimated times before placing your order.

Processing Time

Orders typically require 7–14 business days for production, depending on the complexity of the design.

Shipping Methods & Logistics Companies

We choose the best and fastest logistics provider according to your location:

  • USA: USPS or FedEx

  • UK: Royal Mail or DHL

  • Other regions: DHL or Others

PawsPrank.com can deliver to PO Box addresses, but does not deliver to military addresses or hotels.

Estimated Shipping Time

  • USA: 5–11 business days

  • UK: 4–12 business days

  • Europe: 6–13 business days

  • Australia: 7–14 business days

  • Other international regions: 1–2 weeks

All orders include tracking.

Times are calculated in business days and are estimates; actual delivery may vary due to holidays, peak seasons, customs, or other factors beyond our control.

Shipping Fees

Shipping fees are calculated automatically at checkout based on the shipping address and chosen logistics method.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor the status of your shipment.

Customs, Duties & Taxes

International orders may be subject to import duties and taxes. These charges are the responsibility of the recipient. PawsPrank.com is not responsible for any delays caused by customs clearance.

Incorrect Shipping Address

If you notice an incorrect shipping address, contact our customer service immediately at support@pawsprank.com. We can update the address before your order is packed. Once the shipping label is created, we cannot guarantee changes.

Lost Packages & Shipping Insurance

If a package shows as “delivered” but is not received, and there is no evidence of theft, claims can be made 5–15 days after the delivery date to confirm the package was not misdelivered.

For damaged packages, photos are required as proof.